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Learn how to manage billing for your Stablepoint account. This article covers how to pay invoices, manage billing cycles, and more.

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Viewing orders

To view and manage your orders, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click My Orders:
  3. On the Billing page, the My Orders tab appears:
  4. On the My Orders tab, you can:
    • Search for a specific order in the Search text box.
    • Click Filter, and then filter the orders that appear in the list by selecting from a list of criteria.
    • Click Sort, and then sort orders by date, status, and other criteria.
    • Place a new order for additional products and services.
  5. To view an order in detail, click View.

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Managing invoices

To view and manage your invoices, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click Invoices:
  3. The Invoices tab appears:
  4. On the Invoices tab, you can:
    • Search for a specific invoice in the Search text box.
    • Click Filter, and then filter the invoices that appear in the list by selecting from a list of criteria.
    • Click Sort, and then sort invoices by date, status, and other criteria.
    • To view an invoice in detail, click View.
    • To download an invoice, click the three-dot menu, and then click Download.
    • To pay an invoice, click the three-dot menu, and then click Pay invoice.

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Setting billing information

You can specify your preferred currency and invoice consolidation options. To do this, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click Billing Information:
  3. The Billing Information tab appears:
  4. Specify the preferences you want, and then click Save.

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Managing credit notes

To view credit notes for your account, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click Credit Notes:
  3. The Credit Notes tab appears:
  4. On the Credit Notes tab, you can:
    • Search for a specific credit note in the Search text box.
    • Click Filter, and then filter the credit notes that appear in the list by selecting from a list of criteria.
    • Click Sort, and then sort credit notes by date and other criteria.
    • To view a credit note in detail, click View.
    • To download a credit note, click the three-dot menu, and then click Download Credit Note.

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Adding a payment method

To add a payment method to your account, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click Payment Methods:
  3. The Payment Methods tab appears:
  4. Click Add payment method.
  5. In the Add a payment method dialog box, select one of the following:
    • Credit or Debit Card: For a credit or debit card, specify the card details, and then click Add payment method.
    • PayPal: For PayPal, we cannot save account details for future billing. However, you can still use PayPal when you complete an order.
    • Bank Transfer: For bank transfers, we cannot save account details for future billing. However, you can still use a bank transfer when you complete an order.
  6. After you add a payment method, it appears in the list of payment methods. To edit the payment method, click the three-dot menu, and then click Edit:

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Managing account credit

To view and manage your account’s credit, follow these steps:
  1. Log in to the Hosting Panel at https://clients.stablepoint.com.
  2. In the left sidebar, click Billing, and then click Account Credit:
  3. The Account Credit tab appears:
  4. To add credit to your account, click Top Up. You can add a credit card, debit card, or PayPal account.