How long does it take to set up my account? - Stablepoint

Account setup with Stablepoint is instant for most orders. As soon as your payment is confirmed, our systems automatically provision your hosting account and send your welcome email, which contains everything you need to get started:

Your control panel login details
Nameserver information
Server details for FTP and email

If you haven’t received your welcome email

Check your spam or junk folder.
Confirm the order shows as paid/active in your client area.
If the email still hasn’t arrived within a few minutes, contact our support team and we’ll resend it.

Orders that may need review

Occasionally, an order is flagged for manual review by our fraud-screening systems (for example, when payment details don’t match the account information). These reviews are usually completed quickly, and we’ll contact you if we need anything.

Domain registrations

If you ordered a domain with your hosting, the domain is registered at the same time as the account setup. New domains typically resolve within minutes, but DNS propagation worldwide can take up to 24 hours. If you have any questions while getting set up, our support team is available 24/7 via live chat, phone, or ticket.