We offer free site migrations on all hosting plans. Whether you’re moving one site or a full reseller with many accounts, our migrations team handles the move for you.
What we migrate
- Website files
- Databases
- Email accounts and messages (where accessible)
- SSL certificates (or we reissue free ones on our side)
- DNS zone records (where accessible)
How to request a migration
- Log in to the Hosting Panel at https://clients.stablepoint.com.
- Open a support ticket with the Migrations department.
- Provide:
- Your old host’s control panel type (cPanel, Plesk, DirectAdmin, custom, etc.)
- Login details for the old hosting (control panel, or FTP + database access)
- The domain(s) to migrate
- Anything special we should know (custom cron jobs, unusual configurations)
For cPanel-to-cPanel moves we can usually transfer full accounts wholesale, which is the fastest and most complete method.
Timing and downtime
Most single-site migrations complete quickly — the exact duration depends on the size of the account and the speed of the old host’s network. We can schedule migrations for quieter periods on request.
To achieve a zero-downtime cutover:
- We migrate the site while your domain still points at the old host.
- You (or we) verify the copy on our servers.
- You update the nameservers/DNS to point to us.
- Both copies stay live during DNS propagation, so visitors are served either way.
Keep the old hosting active for a few days after the switch, until DNS has fully propagated and you’ve confirmed email is flowing to the new server.
Speeding things up
If you can obtain a full cPanel backup from your old host, upload it to your account with us and tell us the filename — we’ll restore it directly, which is often the fastest route. See Requesting site migration from another host for details. 
