> ## Documentation Index
> Fetch the complete documentation index at: https://kb.stablepoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing FTP accounts in Enhance

FTP gives you direct file access to your website — useful for large uploads, automated deployments, and working with local development tools.

## Creating an FTP account

1. Log in to your Enhance control panel.
2. Select the website you want to manage.
3. In the left sidebar, click **FTP**.
4. Click **Add FTP account**.
5. Enter a username and a strong password.
6. Optionally set the directory the account should have access to (by default, the website's document root).
7. Click **Add**.

## Connecting with an FTP client

Use any FTP client such as FileZilla, Cyberduck, or WinSCP with these settings:

| Setting    | Value                                        |
| :--------- | :------------------------------------------- |
| Host       | Your website's domain or the server hostname |
| Username   | The FTP username you created                 |
| Password   | The FTP password you set                     |
| Port       | 21 (FTP)                                     |
| Encryption | Use explicit FTP over TLS if available       |

<Note>
  Always prefer FTPS (FTP over TLS) or SFTP where available, so your credentials are not sent in plain text.
</Note>

## Managing existing accounts

From the **FTP** section you can:

* Change an FTP account's password
* Restrict an account to a specific directory
* Delete FTP accounts you no longer use

<Tip>
  Create a separate FTP account per person or per tool that needs access, and delete accounts when they're no longer needed. Avoid sharing one set of credentials.
</Tip>

If you have trouble connecting, check that your firewall allows outbound connections on port 21, and try switching your client between active and passive transfer modes.